<p>Financial Times' best business books of the year, 2018<br><br>'Endlessly fascinating, brimming with insight, and more fun than a book about failure has any right to be.' - Charles Duhigg, author of The Power of Habit<br><br>A groundbreaking exploration of how complexity causes failure in business and life - and how to prevent it.<br><br>An accidental overdose in a state-of-the-art hospital. The Post Office software that led to a...