SINOPSIS DEL LIBRO

<p>The Seven Principles of Negotiations on the Edge. As a police officer, drug enforcement agent and trainer for negotiation techniques at the training institute of the Ministry of the Interior, I was confronted with the most difficult of negotiations. I negotiated mainly with kidnappers, bank robbers and drug dealers. After my studies I decided to make my experiences of the most difficult negotiations accessible to managers. In this book I recou...Seguir leyendo