SINOPSIS DEL LIBRO

YELLOW How to create a culture of service and stand up for the customers A business parable inspired by real-life events STOP COMPLAINING AND MAKE THINGS HAPPEN Companies make great efforts to win a client only to lose it later because of a poor service attitude Different areas work internally like silos disconnected from reality and the needs of the people they claim to serve But what if after an exhausting day you take a taxi and what ha...Seguir leyendo